Can I make a transaction at any time?

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• Can I cancel my transaction once it’s already been completed?

  Transactions are processed in real time. If you wish to cancel your transaction, please contact your merchant for approval.

• Will I receive a transaction receipt after payment completion?

  Yes, a payment confirmation will be sent to your registered email address after a successful transaction. However, please note that this is NOT an official receipt. For the official receipt, kindly contact the merchant directly.

• What should I do if I completed my payment but did not receive a transaction receipt in my email?

  First, ensure that you have registered a valid email address. If the email is correct, check your bank statement or transaction history to confirm that the payment was successfully processed. If the issue persists, please contact our Customer Support ...

• When will my payment be reflected in my bank account?

  Upon successful transaction, the payment will be processed and reflected in your bank account in real time.

• I was not able to pay my dues on time. Will I incur a penalty?

  You will not incur any penalty fees from Aqwire. However, there may be penalties imposed by your merchant. We recommend reaching out to your merchant directly.