How can I modify my transaction details after completing the payment?
If you wish to change your personal details such as name, email address, and phone number, you may reach out to our Customer Support team at
support@aqwire.co
If you wish to modify your property and/or payment details, you may reach out to your merchant directly.
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Why did my payment fail?
A payment may fail for various reasons, such as insufficient funds, incorrect payment details, or your bank declining the transaction. For assistance, please provide us with a screenshot of the error message to support@aqwire.co.
Will I receive a transaction receipt after payment completion?
Yes, a payment confirmation will be sent to your registered email address after a successful transaction. However, please note that this is NOT an official receipt. For the official receipt, kindly contact the merchant directly.
What should I do if I completed my payment but did not receive a transaction receipt in my email?
First, ensure that you have registered a valid email address. If the email is correct, check your bank statement or transaction history to confirm that the payment was successfully processed. If the issue persists, please contact our Customer Support ...
When will my payment be reflected in my bank account?
Upon successful transaction, the payment will be processed and reflected in your bank account in real time.
Is there a transaction fee when using Aqwire?
Yes. Convenience fees may vary per payment method. Before completing your payment, you will see a breakdown of the total amount due, including any applicable convenience fees.