Can I cancel my transaction once it’s already been completed?
Transactions are processed in real time. If you wish to cancel your transaction, please contact your merchant for approval.
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What should I do if I completed my payment but did not receive a transaction receipt in my email?
First, ensure that you have registered a valid email address. If the email is correct, check your bank statement or transaction history to confirm that the payment was successfully processed. If the issue persists, please contact our Customer Support ...
Will I receive a transaction receipt after payment completion?
Yes, a payment confirmation will be sent to your registered email address after a successful transaction. However, please note that this is NOT an official receipt. For the official receipt, kindly contact the merchant directly.
Can I make a transaction at any time?
Yes, the Aqwire Payment Portal is designed to run smoothly 24/7, ensuring you can make transactions at any time without any inconvenience.
Is there a transaction fee when using Aqwire?
Yes. Convenience fees may vary per payment method. Before completing your payment, you will see a breakdown of the total amount due, including any applicable convenience fees.
How do I setup an auto-debit arrangement with Aqwire?
To set up your auto-debit arrangement, follow these steps: Go to your merchant’s payment portal and look for the ‘Enroll in Auto-debit’ button. Complete the required details, including your transaction details and monthly payment schedule. Provide ...